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RETURN /DAMAGE CLAIM INSTRUCTIONS
DO NOT discard the box / original packaging.
In case a return is required, the item must be returned in original box.
Without this your return will not be accepted.
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a
part is needed for replacement. This helps our staff identify your product
number to ensure you receive the correct parts.
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your
replacement or refund processed quickly. Please make sure you have the
box even if it is damaged.
Send us an email with the images requested.
Email us directly from marketplace where your item was purchased with
the attached images and a description of your claim.
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