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To obtain warranty service, you must comply with the following requisite instructions:
(1)
Visit website at https://inopool-us.com. You will be guided through the process on how to obtain an
RMA# (Return Merchandise Authorization Number), which is required for all approved warranty returns. All
customers must obtain an RMA number before any Product will be accepted for warranty service. For
additional help go to:
customerservice@avalancheind.com
(2)
Package the Product properly and securely, along with the Inovasia battery charger (if the unit
requires an Inovasia charger), in the original box.
(3)
Attach the printed RMA number you received from the website to the outside of the package.
Note: It is advisable to also place a copy of the RMA inside of the package. If you are not able to print the
RMA number from the website, you must write your RMA number legibly on two sides of the box. We
recommend using thick black indelible marker. Packages lacking an RMA or having illegible RMA will not be
accepted for warranty service.
(4)
Ship the Product with the RMA clearly legible to
US:
Aqua Robot Repair 6 Fawn Court Monroe Township NJ 08831
Canada:
Inovasia Sales c/o REPAIRWORX 1240 Spears Road Unit #2 Oakville, ON L6L 2X4
Inovasia is not responsible for lost, stolen or damaged property in transit and recommends that you insure the
contents of your package.
(5)
Repair/Replacement Warranty. This Limited Warranty shall apply to any repair, or replacement of
any Product or part(s) for the lesser of the remainder of the original Limited Warranty Period or for (1) year
whichever is shorter. Any original Products or parts replaced during Warranty Service shall become the
exclusive property of Inovasia.
(6)
Defective products may be exchanged from date of purchase within 15 days with sales receipt
proof of purchase. Defective products beyond 15 days are subject to the warranty repair conditions. See
warranty guidelines for details.
THIS LIMITED WARRANTY IS SOLELY APPLICABLE TO NEW PRODUCTS PURCHASED IN THE US AND CANADA
FROM AN AUTHORIZED INOPOOL DEALER BY THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO
SUBSEQUENT PURCHASERS. This Limited Warranty covers only defects in material or workmanship that
arise in manufacturing or in the course of ordinary consumer use and which preclude normal use of the
Product for its intended purpose. REFURBISHED PRODUCTS ARE NOT SUBJECT TO THIS WARRANTY BUT ARE
INSTEAD SUBJECT THE TERMS OF THEIR SALE, INCLUDING ANY WARRANTY PERIOD SPECIFIED AT THE TIME
OF PURCHASE.
Exclusions. This Limited Warranty does not cover defects that are solely cosmetic in nature, or which do not
interfere with function of a warranted Product. Also excluded are issues caused by other than
manufacturing or normal consumer use, including but not limited to Product issues caused by commercial
use of any kind or extent, misuse, abuse, accidental damage, limitations in technology, or unauthorized
access to or modification of any part of the Product. This Limited Warranty is void if the factory-applied
serial number has been altered or removed from the Product. This Limited Warranty does not cover any
Inovasia products sold AS IS or WITH ALL FAULTS or consumables (such as batteries), or those which are
expressly excluded from warranty coverage, including but not limited to accessories and supplemental
items provided with various Products.
Disclaimer of Other Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT
AS PROVIDED HEREIN, INOVASIA EXPRESSLY DISCLAIMS ALL WARANTIES EXPPRESS OR IMPLIED IN
CONNECTION WITH THE PRODUCTS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY.
Warranty Claim Procedure
:
Limitations and Exclusions
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