ecofort ecoQ DryAir 13L Complete Manuel D'instructions page 89

Troubleshooting
The dehumidifier will not
turn on
The humidity is not
decreasing
Unusual noises
Water in tank overflows
Error code
• The mains lead is not properly plugged in or there is no
power from the wall socket.
• The water tank is full or incorrectly fitted.
• The set humidity level has been reached.
• Power plug or cord damaged.
• The dehumidifier has not been used long enough.
• Make sure that the doors and windows are closed.
• The ambient temperature is too low.
• The air filter frame is overly dirty.
• Exceeded recommended room capacity.
• The ambient humidity level is lower than the desired
humidity level set.
• The dehumidifier is tilted or standing on an uneven
surface.
• Make sure that the air filter is clean.
• Loose or foreign particles inside the unit.
• Sound of flowing refrigerant.
• Water tank may be damaged.
• Float for water auto-sensor is not in place.
• Internal drainage passage is blocked or obstructed.
• E1: Temperature sensor error. Contact customer care.
• E2: Humidity sensor error. Contact customer care.
• LO: Low environmental humidity (below 30%)
• HI: High environmental humidity (above 90%)
Instruction Manual ecoQ DryAir 13L Complete | 87