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CLEANING AND MAINTENANCE
• Make sure the unit is turned OFF, unplugged and the heating elements are cool
whenever you are cleaning the heater.
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass
polish or household cleaners as these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are pre-lubricated for
extended bearing life and require no further lubrication. However, periodic cleaning/
vacuuming of the fan/heater and air intake/ output vents is recommended.
• Any other servicing should be performed by an authorized service representative.
TROUBLESHOOTING
PROBLEM
Cannot adjust the temperature.
Cannot turn off the heater using
the Heater Button.
Fireplace stopped heating.
here are flames, but the heater
automatically keeps shutting itself
off after a few minutes.
No heat, and no way to power off the
unit. Only the Flame button works
properly. The control panel display
shows "00" when the Power, Timer, or
Heater button is pressed.
HANOVER MEDIA FIREPLACE
54
SOLUTION
• To adjust temperature, turn on the Heater, then press
the Heater button toenter Temperature Adjustment
Mode. The LED display will start to flash, then press the
Heater button repeatedly until you reach your desired
temperature setting. (See "Using the Heater Control" in
the OPERATION section of this Guide for more details).
• Press the heater button repeatedly until "OF" is shown
in the Control Panel display. This indicates the heater is
"OFF". In this mode the flames remain on but the heater
is not engaged. (See "Using the Heater Control" in the
OPERATION section of this Guide for more details).
• Set fireplace to a higher temperature or "always on".
• Turn on the Heater, then press the Heater button
to enter TemperatureAdjustment Mode. The LED
display will start to flash, then press the Heater button
repeatedly until you reach your desired temperature
setting. (See "Using the Heater Control" in the
OPERATION section of this Guide for more details).
• NOTE: your heater thermostat default temperature
setting is 82 degrees Fahrenheit. If your room
temperature is above 82 degrees, your heater will shut
itself off, unless you adjust your heater thermostat to
"always on".
• Note that temperature around fireplace may be a few
degrees higher than other areas in the room.
• Fireplace is in Demo Mode.
• To deactivate Demo Mode, press and hold the Timer
button for at least 10 seconds until the display shows
"L4".
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