Troubleshooting - Sony DVP-S7700 Mode D'emploi

Additional Information

Troubleshooting

If you experience any of the following difficulties while
using the player, use this troubleshooting guide to help
you remedy the problem. Should any problem persist,
consult your nearest Sony dealer.
The power is not turned on.
/If the indicator above the
check that the AC power cord is connected
securely.
There is no picture.
/Check that the player is connected securely.
/The video connecting cord is damaged. Replace
it with a new one.
/Make sure you connect the player to the video
input connector on the TV. (page 6)
/Make sure you turn on the TV.
/Make sure you select the video input on the TV
so that you can view the pictures from the
player.
There is no sound.
/Check that the player is connected securely.
/The audio connecting cord is damaged. Replace
it with a new one.
/Make sure you connect the player to the audio
input connectors on the receiver (amplifier).
(page 6)
/Make sure you turn on the TV and the receiver
(amplifier).
/Make sure you select the appropriate position
on the receiver (amplifier) so that you can listen
to the sound from the player.
/The player is in pause mode or in Slow-motion
Play mode. Press · to return to normal play
mode.
/Fast forward (FF1 or FF2) or fast reverse (FR1 or
FR2) is performed. Press · to return to
normal play mode.
/If you set "DIGITAL OUT" in "INITIAL SETUP
3" to "OFF" in the setup display, no sounds
come out from the DIGITAL OUT OPTICAL
and COAXIAL connectors. (page 38)
/You cannot hear the DTS sounds unless you
connect the player to an audio component with
a built-in DTS decoder. (page 32)
US
40
button is not lit,
1/u
The remote does not function.
/Remove any obstacles between the remote and
the player.
/Use the remote near the player.
/Point the remote at the remote sensor g on the
player.
/Replace all the batteries in the remote with new
ones if they are weak.
The picture noise appears.
/Clean the disc.
/If video from your DVD player has to go
through your VCR to get to your TV, the copy-
protection applied to some DVD programs
could affect picture quality. If you still
experience problems after checking your
connections, please try connecting your DVD
player directly to your TV's S-input, if your TV
is equipped with that input.
The sound noise is heard.
/Clean the disc.
/When you play DTS sound tracks on a CD, a
loud noise will come out from LINE OUT
(AUDIO 1, 2) connectors.
The sound distortion occurs.
/In the setup display, set "AUDIO ATT" in
"INITIAL SETUP 2" to "ON."
The disc does not play.
/There is no disc inside ("INSERT DISC" appears
on the TV screen).
Insert a disc.
/Insert the disc with the playback side facing
down on the disc tray correctly.
/Place the disc on the disc tray correctly.
/Clean the disc.
/The player cannot play CD-ROMs, etc. (page 5)
Insert a DVD, a VIDEO CD, or CD.
/Check the region code of the DVD. (page 4)
/Moisture has condensed inside the player.
Remove the disc and leave the player turned on
for about half an hour. (page 39)
The player does not play from the beginning when playing
a disc.
/Repeat Play, Shuffle Play or Program Play has
been selected. Press CLEAR. (page 22 to 25)
/Resume Play has been selected.
Press p on the front panel or on the remote
before you start playing. (page 25)
/A title menu or a DVD menu automatically
appears on the TV screen when you play your
DVD, or a setup display automatically appears
on the TV screen when you play your VIDEO
CD with PBC functions.