Kenwood IH470 Serie Manuel D'instructions page 7

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service and customer
care
• If the cord is damaged it must, for
safety reasons, be replaced by
KENWOOD or an authorised
KENWOOD repairer
If you need help with:
• using your induction hob or
• servicing or repairs (in or out of
guarantee)
contact the Kenwood distributor
or your authorised Kenwood
repairer. Have your model number
ready - It's on underside of the
induction hob.
troubleshooting guide
problems
After the appliance is plugged in
and the power button is turned on.
no indicators are lit
The LED display light up, but heating
does not start when power control
is adjusted
Heating stops suddenly
during operation
Failure codes occur:
E3, E6
E7, E8
E1, E2, E4, E5, Eb, EC
suggestions
• Check that the plug is inserted correctly
and that the power is switched on
• Where fitted check the plug fuse
• Check that pan is present
• Check suitability of the pan
• Check that pan is centrally located
• Check power supply to the appliance
• Check the air entry or the air vent is
not blocked
• Check the timing period has not ended
• Check the appliance has not overheated
or entered error mode – unplug, allow to
cool and try again later
• Appliance may have overheated/boiled
dry. Unplug the appliance, allow to cool
and try again later
• Fluctuation in mains supply. Unplug the
appliance, allow to cool and try again
later
• Send it to a service facility for repair
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