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Completely read through the manual and troubleshooting guide before
contacting Customer Service.
Problem
Vehicle does not run
Vehicle only runs for a
short time
Vehicle runs slowly
All manuals and user guides at all-guides.com
Troubleshooting Guide
Potential Cause
Battery is low
Thermal fuse tripped
Snap pins are loose
Loose wires or loose
connectors
Battery is dead
Electrical system is
damaged
Motor is damaged
Undercharged battery
Overcharged battery
Battery is old
Battery is not fully
charged
Battery is old
Too much weight on
vehicle
Harsh conditions
Solution
Recharge the battery
Reset fuse
Tighten snap pins
Ensure the battery connectors
are securely attached. If wires
are loose, contact Customer
Service for repairs
Call Customer Service for
replacement battery
Call Customer Service for
repairs
Call Customer Service for
repairs
Ensure a secure connection
when the battery is
recharging. Recharge for at
least 8-12 hours
Never charge the battery for
more than 30 hours
Replace battery
Ensure a secure connection
when the battery is recharging
Call Customer Service to
order replacement battery
Reduce weight on vehicle (45
lbs max)
Operate the vehicle on level
ground and safe surfaces
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