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Verify the Connections
A cellular network signal is required for successful installation.
Upon initialization, the Cellular Gateway begins the start
sequence automatically. The process may take up to 10
minutes to reach steady state. Check the status of the LED
indicators to confirm connectivity.
Call customer service if you need assistance with technical details.
LED
POWER
CELL
loT
FLOOD/INPUT1
INPUT2
Configure the Syncta App
These instructions cover the minimum user input needed to
install and configure the Syncta app for use with the flood
sensor. An internet connection is required for laptop or
mobile device. Information on the Cellular Gateway ID label is
needed to configure the Syncta app for sending flood alerts
by email, phone, or text. Do not remove the label.
To log in or create an account
1. Scan the QR code on the ID label or open a web browser
and go to https://connected.syncta.com.
INDICATOR
Steady green
Steady blue
Blinking blue
Blinking blue with short OFF pulses
Steady blue
Blinking blue
Unlit
Steady orange
Unlit
Steady orange
To validate the connections, press the TEST button on
the Cellular Gateway to send a test message through the
Syncta app.
To restore the factory state of the Cellular Gateway and
restart the startup sequence, press the RESET button. This
causes all ongoing operations to cease.
Unit is powered
Connection to cellular network is good
Searching for cellular network connection
Connection to cellular network is poor
Internet connection is established
Internet connection is lost or not established
(The gateway attempts an internet connection indefinitely.)
No relief water discharge is occurring
Relief water discharge is occurring
(This state remains for the duration of the discharge.)
No relief water discharge is occurring
Relief water discharge is occurring
(This state remains for the duration of the discharge.)
2. Enter the device ID, make sure Connected is selected,
and tap Next. Syncta checks for the installation of a valid
device. (Connected applies to devices requiring internet
access; Nonconnected, to manual devices.)
3. Tap login to access an existing account.
For first-time users, create an account before attempting to
sign in. Tap Sign Up and complete all fields. Tap the check
box to agree to the Terms & Conditions. After your review,
select both check boxes at the bottom of the window then
select Close. Follow through with the remaining screen
prompts to complete the setup of your account, profile, and
first assembly.
5
STATUS
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