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they want to pay in their home
currency amount or Canadian dollar.
14.
The terminal communicates with
Global Payments, then displays "Pass
Terminal to Merchant."
15.
Once the transaction is complete, the
merchant copy of the receipt is
printed, Press [Enter] to print the
customer copy of the receipt.
Performing a Return Transaction
1.
Tap Return transaction icon on home
screen, or press [Enter] to enter the
main menu, and then tap Return.
2.
Enter manager ID and password and
press [Enter].
3.
Enter the total return amount
(including tip and cashback) and press
[Enter].
4.
Terminal displays "Pass Terminal to
Customer" terminal displays "$
Amount" "Tap/Insert/Swipe"
"Taper/Inserer/Glisser"
5.
The cardholder taps the card on the
reader/inserts the chip card/swipes
the card.
NOTE: Debit cards cannot be
manually entered.
6.
If the card is inserted, the terminal
displays "Confirm Amount" press
[1]-Yes to confirm [2]-No to cancel the
transaction.
7.
The cardholder selects [CHQ] or
[SAV].
8.
The cardholder enters PIN, presses
[Enter]. terminal displays "Pass
Terminal to Merchant"
9.
Terminal communicates with Global
Payments. Once the transaction is
complete, the merchant copy of the
receipt is printed.
10.
Press [Enter] to print the customer
copy of the receipt.
Performing a Settlement (Closing
the Terminal)
It is highly recommended to perform a
settlement at least once per day.
1.
Tap the Settlement transaction icon
on the home screen, or press [Enter]
to enter the main menu, and then
press Settlement.
2.
Enter the manager ID and password
and press [Enter].
3.
Select [1]-Yes to close the current
batch or [2]-No to cancel if you do not
wish to settle at this time.
4.
The terminal communicates with
Global Payments to close the batch.
5.
Once the transaction is complete, a
Close Batch Settlement report is
printed, giving the status of the close
batch operation. Confirm the receipt
displays "Batch ### Closed" to verify
that the settlement is complete.
6.
Terminal displays "Print Settlement
Report", press [Enter].
CAUTION: If the terminal displays "Out of
Balance" at the end of the settlement
procedure, please contact
Global Payments Customer Care:
1-800-599-6491 - Tech option 3
NOTE: Auto Settle function is available
on your terminal. To activate Auto Settle,
please contact Global Payments
Customer Care: 1-800-599-6491 - Tech
option 3
Full instructions can be found at:
https://www.globalpaymentsinc.com/en-ca
/campaigns/canada/desjardins/support
© 2021 Global Payments Inc. Tous droits réservés.
SM212154V1.0EN+FR
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