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5-year Warranty on furniture manufactured by South Shore and 1 year warranty on other
furniture and décor accesories distributed by South Shore Furniture.
Our furniture is like family to us. And we never
turn our back on family.
Our commitment to our furniture -- and to
you -- doesn't end the minute you've purchased
the piece. We offer a 5-year warranty on all of
our manufactured furniture pieces.
Register your products online!
It will only take a few minutes to fill out this
form and register your products; but in the end
it will be easier for us to help you in the event
you need a replacement part and you lost your
assembly guide or production code.
www.southshorefurniture.com/
register-your-products
5.This warranty only applies under conditions of normal domestic use. It does not cover defects resulting from intentional damage, negligence,
abuse, commercial use, product modification, accidents, exposure to the elements,or maintenance that does not comply with the guidelines in
the assembly guide.
6.When applying this warranty South Shore Furniture reserves the right to ask for the proof of purchase of the original buyer.
7.This warranty is only valid on purchases made at authorized South ShoreTM Furniture retailers in Canada, the U.S.A and Mexico.
The warranties offered by South Shore Furniture do not apply to the products of our partners on the Local showcase section of the web
site ; each of those partners/ manufacturers sell its products on our web platform but offer its own warranty and details can be found on
the product page of applicable products.
10-year Warranty on South Shore Workplace products BIFMA tested and 5-year / 2-year
on height-adjustable working tables
1.South ShoreTM Furniture provides the original buyer with a warranty covering "defects" on furniture parts and workmanship for a period of 10
years from the date or purchase for South Shore Workplace BIFMA tested products.
2.South ShoreTM Furniture provides the original buyer of a height-adjustable table with a 5-year warranty from the date of purchase on the
structure elements and a 2-year warranty on the electronic components. This warranty covers defects on parts and workmanship.
3.The word ''defect'' as used in this warranty is defined as any imperfection that may impair the use of the product for which it was intended.
4.This warranty is strictly limited to the repair or replacement of detective components and parts. This warranty excludes all other direct or indirect
charges and expenses according to the limit permitted by law in your state/province.
5.In the event South Shore Furniture can not replace a part its responsibility can not exceed the value or cost of production of that part or the
replacement retail value of the defective item, the choice is up to South Shore.
6.This warranty only applies under conditions of normal use. It does not cover defects resulting from intentional damage, negligence, abuse,
product modification, accidents,exposure to the elements, or maintenance that does not comply with the guidelines in the assembly guide.
7.When applying this warranty South Shore Furniture reserves the right to ask for the proof of purchase of the original buyer.
8.This warranty is only valid on purchases made at authorized South Shore Furniture retailers in Canada, the U.S.A. and Mexico.
30-day return policy on décor accessories
If you are not completely satisfied with a non-furniture item you purchased, please contact us within 30 days of delivery to arrange for the
exchange of, or a refund on, your unused item. We will send a courier over to take the item from your home. You will be charged a return shipping
fee equal to 15% of the cost of the items returned. South Shore Furniture reserves the right to refuse a return or an exchange if any condition is not
met.
We do not accept:
Returns unless the item is unused and in its original packaging.
Returns or exchanges on bedding (comforters, duvet covers, coverlets, bedsheets, pillows, duvets, and crib sets) that has been opened or used, or
on any product that has been modified, altered or washed.
Returns on any mattress or stuffed/upholstered products without their legal label.
WARRANTY / GARANTIE / GARANTíA
1.South ShoreTM Furniture provides the original buyer with a warranty covering
"defects" on furniture parts and workmanship for a period of 5 years from the date or
purchase for products manufactured by South Shore. We offer a 1-year warranty from
the date of purchase to the original buyer on the products and decor accessories
identified and presented with this warranty. The 1-year warranty covers defects on
parts and workmanship.
2.The word defect" as used in this warranty is defined as any imperfection that may
impair the use of the product for which it was intended.
3.This warranty is s trictly limited to the repair or replacement of defective components
and parts. This warranty excludes all other direct or indirect charges and expenses
according to the limit permitted by law in your state/province.
4.In the event South Shore Furniture can not replace a part its responsability can not
exceed the value or cost of production of that part or the replacement retail value of
the defective item, the choice is up to South Shore.
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