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Owner's manual
WARRANTY
The warranty periods for the parts and components of the Premium backrest are
as stated:
This limited warranty covers defects in material and workmanship on all
the standard or optional parts and components of this product, from the
date of shipment, for the duration stated above.
Parts and components that are replaced or repaired under one of these
warranties will remain subject to the warranty for the remainder of the warranty
period.
Physipro Inc. agrees to repair or replace, free of charge, any defective part
or component for the full duration of the warranty period.
This warranty does not apply to:
a)
Products that were misused, neglected or have not been maintained and
stored in accordance with the recommendations of the manufacturer.
b)
Products that were intentionally or accidentally altered, or products that
have been damaged through repairs or modifications made without the prior
written consent of Physipro Inc. or of an authorized retailer.
c)
Normal wear and tear or damages caused by the user such as punctures,
tears, or burns.
Warranty service
If a defect is detected during the warranty period, please contact the retailer from
whom you purchased your Physipro Inc. product as soon possible. Please refrain
from using your product until an inspection has been made by a qualified
technician.
In the event you do not receive satisfactory warranty service, please write directly
to Physipro Inc. at the address listed below or send us an e-mail at
order@physipro.com, please include the retailer's name and address, a brief
description of the defect, the invoice date, and the products serial number, if
applicable. DO NOT RETURN product prior to receiving a written return
authorization from Physipro Inc.
The defective unit or parts must be returned for warranty inspection within thirty
(30) days of the return authorization date at the following address:
370, 10th Avenue South, Sherbrooke, Quebec, J1G 2R7
Backrest: Twenty-four (24) months
Lateral supports : Twelve (12) months
Outer cover: Six (6) months
Physipro Inc.
17
November
2022
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