Open Country DS-11SK Guide D'entretien Et D'utilisation page 5

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ONE YEAR LIMITED WARRANTY
This appliance is warranted for one year from date of original purchase against
defects in material and workmanship. This warranty does not cover transportation
damage, misuse, accident or similar incident. This warranty gives you specific legal
rights and you may have other rights, which vary from state to state. This product is
intended for household use only, not for commercial use.
Warranty does not cover commercial use.
Your new Open Country
features. Any attempt to interfere with the operation of these safety features makes
this warranty null and void. In the event we receive an appliance for service that
has been tampered with, we reserve the right to restore it to its original state and
charge for the repair.
For service in warranty - Defective products may be returned, postage prepaid,
with a description of the defect to: The Metal Ware Corporation, 1700 Monroe
Street, Two Rivers, Wisconsin 54241, for no-charge repair or replacement at
our option. Must include proof of purchase or copy of original bill of sale when
returning product for warranty service.
• Please call Customer Satisfaction at 1-800-288-4545 to obtain a Return
Authorization before shipping.
• For service in warranty, follow instructions set forth in warranty. When ordering
new parts, make sure that you always mention the model number of the product.
• Call us on our toll free number, 1-800-288-4545 and tell us about your problem.
• If we instruct you to send all or part of your appliance to us for repair or
replacement, our Customer Satisfaction representative will provide a Return
Authorization number (this number notifies our receiving department to expedite
your repair). Pack your unit carefully in a sturdy carton with sufficient padding to
prevent damage because any damage caused in shipping is not covered by the
warranty.
• Print your name, address and Return Authorization number on the carton.
• Write a letter explaining the problem. Include the following: your name, address
and telephone number and a copy of the original bill of sale.
• Attach the sealed envelope containing the letter inside the carton. Insure the
package for the value of the Open Country
All manuals and user guides at all-guides.com
appliance comes equipped with numerous safety
®
Attn: Factory Service Dept.
The Metal Ware Corporation
1700 Monroe Street
Two Rivers, WI 54241
3
appliance and ship prepaid to:
®

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