Problems And Solutions - Aleratec XC Manuel

Problems and Solutions

Basic Paper Jam
The shredder should automatically eject any minor excess material from the
feed opening. Manually remove any unshredded material from the top of the
feed opening.
Minor Paper Jam
Place the slide switch in the REV position and pull the remaining sheets of
paper out of the feed opening. Remove the unshredded portion of paper from
the top and clear any excess paper shreds from the feed opening.
Major Paper Jam
1. Turn off or unplug the power cord from the AC outlet and wait at least 20
minutes for the thermal overload protection to reset.
2. Plug in the AC power cord and place the slide switch in the AUTO
position. If paper was left inside the feed opening prior to the overload,
place the slide switch in the REV position, grasp the excess paper from
the top, and pull it out. Be careful to not place your fingers near the feed
opening or serious harm could result. Clear any excess paper shreds from
the feed opening. Press the power button. You are now ready to resume
normal shredding.
Paper Jams and Motor Overload Situations
The shredder is equipped with an automatic motor overload protection
circuit. The duty cycle for the shredder is rated for continuous shredding.
Recommended running time at maximum capacity is 2 minutes on and 20
minutes off. The shredder will automatically terminate power if any of the
following abnormal situations occur:
1. Operating the shredder at the maximum five-sheet capacity continuously
for a prolonged period of time, e.g., more than 2 minutes without stopping.
2. Exceeding the shedding capacity, e.g., inserting more than five sheets of
20-lb paper in one pass, or if the paper is not fed squarely into the feed
opening.
Both abnormal operations may result in the activation of the automatic thermal
motor overload protection circuit, which terminates power to the shredder. A
paper jam could cause the thermal motor overload protection to terminate AC
power to the motor. Never allow the shredder to remain in a jammed condition
with the AC power turned on.
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