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5. Unhook light bulb spring clips from the bulbs, and
unscrew the bulbs (Fig. 5) After replacing the
bulbs make sure to replace the light bulb spring
clip. Remember to replace all the bulbs at the
same time with clear 120-volt, 4-watt E12 light
bulbs.
Follow steps 1 through 4 in reverse order to
reinstall glass and frame into your insert.

TROUBLESHOOTING

PROBLEM
No power, switches do
not light up.
Switches light up,
but no flame effect.
Logs glow, flame effect
does not work.
Flame effect operates, but
heater does not blow warm air.
Heater doesn't work, but
Power and Heater switches
are in the "ON" position and
thermostat is set on "HI".
POSSIBLE CAUSE
Power cord was not
plugged in the outlet.
Bulbs are broken
or loose
a. Spinner has fallen off
from bracket.
b. Spinner motor
doesn't work.
a. Heater switch is in
"OFF" position.
b. "Thermostat" is
on "LO"
The product is on the
protected status.
9
5
Ember bed Light Bulb
Light Bulb Holding Spring
CORRECTIVE ACTION
Check that unit is plugged into a standard
120V outlet.
Remove front glass door and check for any
broken light bulbs or loose light bulbs.
a. Open back of unit. Check to see if
"spinner" is correctly mounted to the
rear of unit.
b. Check to see if spinning motor is
functioning. If not, call customer service.
a. Check that heater switch is in "ON"
position. Switch should light up.
b. Make certain that thermostat is turned
to the "HI" position.
Turn all switches to the "OFF" position and
unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back
into wall outlet, and operate as normal.
Pull
Pull

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