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6. The legislation on guarantees sets certain limits. "the guarantee does not cover additional
components such as batteries, nor any elements that are subject to maintenance due to its use
such as earphones". These accessories have a 6 months guarantee.
7. Waterproof bags have a 48‐hour trial period, such as indicated on the product itself,
therefore once this time period is elapsed they will no longer be covered by any guarantee.
8. Final users do not need to send us the device accessories, especially if they are not the
original ones, since we will not be held responsible for them.
CASES:
1. If the product is out our guarantee, the AID technical department will facilitate a budget for
the repair by fax or e‐mail. Said budget will need to be authorized in writing, sealed and signed,
and the user will have to satisfy the repair fee as well as the freight.
2. If the budget is not accepted a diagnosis fee will be charged. (6€)
3. Repairs have a 90 days guarantee, provided that the breakdown is under the same concept
and in the case of budgeted breakdowns alone.
B – All the freight costs for the product will be covered by AID using only the transportation
company designed by AID following the authorization procedure.
The expenses derived from incorrect or unjustified returns on the part of the client will be
covered by the client alone.
C – Any incidence detected at the moment of the reception of the merchandise must be
immediately notified at the AID Post‐Sales Department: maria@accesoriosdigital.com in
compliance with Article 366 from the Code of Commerce, AID will not consider complaints
about breakages, shocks or absence of boxes or pieces 24 hours after the delivery of the
merchandise.
In the case of shipments originated in Canarias, Ceuta and Melilla, AID will not pay the customs
tax nor any kind of reimbursable expenses.
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