Troubleshooting - Wilson Electronics weBoost Office 100 Guide D'installation

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Troubleshooting

IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON'T HAVE TO
BE RESOLVED. YOUR CARRIER'S BAND HAS NOT BEEN AFFECTED.
FIXING ANY RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.
1
Verify the inside antenna is at least 60 cm from the booster. Unplug and replug in
power supply.
2
Tighten all cable connections (be sure to hand tighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and replug in
power supply.
3
Increase the distance (horizontally or vertically) between the outside and inside
antenna. Unplug and replug in power supply.
FIXING ANY YELLOW LIGHT ISSUES
This involves Solid Yellow & Blinking Green/Yellow lights.
Outside antenna must be adjusted. Wait 10 seconds between adjustments and
unplug and replug for the lights to reset.
Change mount location. Move the outside antenna to a new location of the
home/building to see if the lights turn green. Unplug and replug in power
supply. Then secure in place.
NEED HELP?
12
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CELL PHONE SIGNAL BOOSTER
866.294.1660
OFFICE 100