Troubleshooting - Samsung HW-J250 Manuel D'utilisation

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TROUBLESHOOTING

TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
Is the power cord plugged into the outlet?
A function does not work when the button is pressed.
Is there static electricity in the air?
Sound is not produced.
Is the Mute function on?
Is the volume set to minimum?
The remote control does not work.
Are the batteries drained?
Is the distance between the remote control and main
unit too far?
The TV SoundConnect (TV pairing) failed.
Does your TV support TV SoundConnect?
Is your TV firmware the latest version?
Does an error occur when connecting?
Reset the TV MODE and connect again.
¼ Connect the power plug to the outlet.
¼ Disconnect the power plug and connect it again.
¼ Press the Mute button to cancel the MUTE function.
¼ Adjust the Volume.
¼ Replace with new batteries.
¼ Move closer to the unit.
¼ TV SoundConnect is supported by some Samsung
TVs released from 2012 on. Check your TV to see if it
supports TV SoundConnect.
¼ Update your TV with the latest firmware.
¼ Contact the Samsung Call Center.
¼ Press and hold the +# button for 5 seconds to reset
the TV SoundConnect connection.
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