WARRANTY
This ULTIMA COSA product is warranted in the U.S.A. and in Canada for 1 year from the date of purchase against defects in material and workmanship. This warranty
is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
During this period, if the ULTIMA COSA product, upon inspection by ULTIMA COSA, is proven defective, it will be repaired or replaced, at Ultima Cosa's option, without
charge to the customer. If a replacement product is sent, it will carry the remaining warranty of the original product.
This warranty does not apply to any defect arising from a buyer's or user's misuse of the product, negligence, failure to follow ULTIMA COSA
instructions noted in the user's manual, use on current or voltage other than that stamped on the product, wear and tear, alteration or repair not authorized by ULTIMA
COSA, or use for commercial purposes. There is no warranty for glass parts, glass containers, filter basket, blades and agitators, and accessories in general. There is
also no warranty for parts lost by the user.
ANY WARRANTY OF MERCHANTABILITY OR FITNESS WITH RESPECT TO THIS PRODUCT IS ALSO LIMITED TO THE ONE YEAR LIMITED WARRANTY PERIOD.
Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion of incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If the appliance should become defective within the warranty period and more than 30 days after date of purchase, do not return the appliance to the store: often, our
Customer Service Representatives can help solve the problem without having the product serviced. If servicing is needed, a Representative can confirm whether the
product is under warranty and direct you to the nearest service location.
If this is the case, bring the product, or send it, postage prepaid by the user (all Ultima Cosa customers are responsible for the initial shipment back to the warranty
center), along with proof of purchase and a return authorization number indicated on the outer package, given by our Customer Service Representatives. Send to the
authorized ULTIMA COSA Service Center
When sending the product, please include a letter explaining the nature of the claimed defect.
If you have additional questions, please call our Customer Service Department (please see below for complete contact information), Monday through Friday from
9:00am - 5:00pm (EST). Please note hours are subject to change.
Toll Free: +1 888 969 6199
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