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CLEANING
1.
Before cleaning, unplug and wait for the appliance and the plates to cool down.
2.
Wipe the outside with only a slightly moistened cloth ensuring that no moisture, oil or
grease enters the cooling slots.
3.
To clean the plates, you can leave them in the appliance
or remove them (by pressing on plate release buttons -
see picture). If you leave them in the appliance, wipe the
plates with a damp cloth or towel. If you remove them
from the appliance, you can wash them under running
water or in a dishwasher. Dry them afterwards.
4.
Do not clean the inside or outside with any abrasive
scouring pad or steel wool as this will damage the finish.
5.
Do not immerse in water or any other liquid.
WARRANTY
1-YEAR LIMITED WARRANTY.
This warranty covers any defects in materials and workmanship for a period of one (1) year
from the date of the original purchase. Please retain your original receipt as a proof of the
purchase date. Any complaints must be registered within the warranty period. The product
will be repaired, replaced (parts or entire appliance) or refunded at our sole discretion.
Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of
the following:
Negligent use or misuse of the product including failure to clean the product regularly, use
for commercial purposes, accident, use on improper voltage or current, use contrary to the
operating instructions, disassembly, repair or altercation by anyone other than a Heritage
authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil constitute
normal use, do not affect performance, and are not covered by this warranty.
Decisions as to the cause of damage are the responsibility of Heritage. All decisions will
be final.
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