Information Codes; Warranty (U.s.a) - Samsung NV31T4551S Serie Manuel D'utilisation

Troubleshooting

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-20
C-21 Sensor malfunctions
C-22
Only occurs during EEPROM
C-F1
Read/ Write.
Button problem
Occurs when a button is
C-d0
pressed and held for a period
of time.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
The PCB sensor is open when
the oven is operating.
C-30
The PCB sensor is short when
the oven is operating.
The cooling motor is operating
C-A2
abnormally.
NV31T4551SS_AA_DG68-01265A-00_EN+MES+CFR.indb 37

Warranty (U.S.A)

Action
Turn off the oven and then
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
restart. If the problem
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
continues, turn off all power for
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
30 seconds or more and then
materials or workmanship for the limited warranty period, starting from the date of
reconnect.
original purchase, of:
If the problem is not fixed,
please contact a service centre.
This limited warranty is valid only on products purchased and used in the United
Clean the buttons and make
States that have been installed, operated, and maintained according to the instructions
sure there is no water on/
attached to or furnished with the product. To receive warranty service, the purchaser
around them. Turn off the oven
must contact SAMSUNG at the address or phone number provided below for problem
and try again. If the problem
determination and service procedures. Warranty service can only be performed by a
continues, contact a local
SAMSUNG authorized service center. The original dated bill of sale must be presented
Samsung service centre.
upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service
center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
Touch OFF/CLEAR, and then
the warranty period at no charge, subject to availability of SAMSUNG authorized
restart the oven. If the problem
servicers within the customer's geographic area. If in-home service is not available,
persists, disconnect all power
SAMSUNG may elect, at its option, to provide transportation of the product to and
to the oven for at least
from an authorized service center. If the product is located in an area where service
30 seconds and then reconnect
by a SAMSUNG authorized servicer is not available, you may be responsible for a trip
the power. If this does not solve
charge or required to bring the product to a SAMSUNG authorized service center for
the problem, call for service.
service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
Call for service.
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
One (1) Year Parts and Labor
English 37
2020-02-21 4:33:36