VISIOMED Bewell connect MyGluco BW-GL1 Mode D'emploi page 40

TROUBLESHOOTING
1. If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
Batteries exhausted.
Test strip inserted upside down or
incompletely.
Defective meter or test strips.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Defective test strip.
Sample applied after automatic switch-off
(3 minutes after last user action).
Defective meter.
3. If the control solution testing result is out of range:
POSSIBLE CAUSE
Error in performing the test.
Control solution vial was poorly shaken.
Expired or contaminated control solution.
Control solution that is too warm or too
cold.
Defective test strip.
Meter malfunction.
Improper working of meter and test strip.
BewellConnect - BW-GL1 - User Manual - 052015
WHAT TO DO
Replace the batteries.
Insert the test strip with contact bars end
first and facing up.
Please contact customer services.
WHAT TO DO
Repeat the test with a new test strip.
Repeat the test with a new test strip.
Apply sample only when flashing " "
appears on the display.
Please contact customer services.
WHAT TO DO
Read instructions thoroughly and repeat
the test again.
Shake the control solution vigorously and
repeat the test again.
Check the expiry date of the control
solution.
Control solution, meter, and test strips
should be at room temperature 20°C to
25°C (68°F to 77°F) before testing.
Repeat the test with a new test strip.
Please contact customer services.
Please contact customer services.
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