Warranty - HEATSTRIP Elegance THE1800EU Manuel D'utilisation, D'installation Et D'entretien

Warranty Terms & Conditions
The below Warranty Terms and Conditions apply for international warranty only.
Cook & Heat B.V. warrants to the original owner that HEATSTRIP Elegance products will be free from defects in materials
and workmanship for a period of 4 years from the date of purchase in accordance with the following warranty terms and
conditions.
Provision of this warranty is subject to:

The HEATSTRIP product must be installed in accordance with the Installation Instructions and relevant electrical
standards and codes.

The HEATSTRIP product must be maintained and cleaned according to instructions detailed in the Installation Manual.

There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units
depends entirely upon the system design and capacities as determined by the purchaser.

The customer has not repaired, opened or altered the product in any unauthorised manner.

This warranty excludes damage to the product or components arising from circumstances outside the control of Cook &
Heat B.V., including, but not limited to, where the product is not used for intended purpose; where the product has
been rectified in any way; incorrect installation; incorrect power supply; damaged caused during delivery; misapplication,
misuse, abuse, vandalism, lack of maintenance or accident.

Cook & Heat's obligations under this warranty are limited to repair or replacement at Cook & Heat B.V. of any
components of the product which Cook & Heat B.V. identifies to its satisfaction to be defective.

Transportation charges involved in return of the product to Cook & Heat B.V. is the sole responsibility of the customer.

All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from Cook
& Heat B.V., if not delivered by Cook & Heat B.V. to destination.

Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.

Twisting and bending of the heaters may occur, this does not constitute a warrantable event.

No products or components will be supplied in advance of an examination of the faulty product or components by Cook &
Heat B.V. or an authorized representative of Cook & Heat B.V.

Cook & Heat B.V. does not participate in any site related costs or labour expenses incidental to replacement of parts,
repairing, removing, installing, servicing, transportation or handling of parts to complete products, and assumes no
liability on parts repaired or replaced without written authorisation. Cook & Heat B.V. shall not be liable for any default or
delay in performance of its warranty obligations caused by any circumstances beyond its control, including, but not
limited to, judicial or government restrictions, strikes, fires, floods, abnormal weather conditions, delayed supply of
components.
Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have
them noted on the freight documents. If damage is discovered after unpacking, demand immediate inspection by the
transportation company and insist that a record of the damage is made on the freight documentation.
The customer warrants using the product in accordance with:

Any instructions provided to it by Cook & Heat B.V. from time to time.

All government and local regulations, including but not limited to all relevant electrical, environmental laws and
regulations governing the installation, storage, use, handling and maintenance of the goods.

All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and
maintenance of goods.
DISTRIBUTOR DETAILS FOR
EUROPE & UNITED KINGDOM
Distributed by:
Cook & Heat B.V.
www.heatstrip.eu
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Manufactured by:
Thermofilm Australia Pty. Ltd.
17 Johnston Court
Dandenong South,
Victoria, 3175 Australia