Customer Service - AirKing 5000 Guide D'utilisation

LIMITED WARRANTY
WHAT THIS WARRANTY COVERS: This product is warranted against defects in
workmanship and/or materials.
HOW LONG THIS WARRANTY LASTS: This warranty extends only to the original
purchaser of the product and lasts for three (3) years from the date of original
purchase or until the original purchaser of the product sells or transfers the product,
whichever first occurs.
WHAT AIR KING WILL DO: Air King will, at its sole option, repair or replace any part
or parts that prove to be defective or replace the whole product with the same or
comparable model. For all warranty claims, the product must be returned to Air King
at customer expense with proof of purchase within the warranty period. Contact the
Air King customer service department to obtain a Return Authorization ("RA"). DO
NOT return products without an RA or the warranty claim will not be processed.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not apply if the product
was damaged or failed because of accident, improper handling or operation, shipping
damage, abuse, misuse, unauthorized repairs made or attempted, or the use of the
product for commercial or nonresidential service. This warranty does not cover shipping
costs for the return of products to Air King for repair or replacement. Air King will pay
return shipping charges from Air King following warranty repairs or replacement
ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY), LAST THREE
YEARS FROM THE DATE OF ORIGINAL PURCHASE OR UNTIL THE ORIGINAL
PURCHASER OF THE PRODUCT SELLS OR TRANSFERS THE PRODUCT, WHICHEVER
FIRST OCCURS AND IN NO EVENT SHALL AIR KING'S LIABILITY UNDER ANY
EXPRESS OR IMPLIED WARRANTY INCLUDE (I) INCIDENTAL OR CONSEQUENTIAL
DAMAGES FROM ANY CAUSE WHATSOEVER, OR (II) REPLACEMENT OR REPAIR OF
ANY HOUSE FUSES, CIRCUIT BREAKERS OR RECEPTACLES. NOTWITHSTANDING
ANYTHING TO THE CONTRARY, IN NO EVENT SHALL AIR KING'S LIABILITY UNDER
ANY EXPRESS OR IMPLIED WARRANTY EXCEED THE PURCHASE PRICE OF THE
PRODUCT AND ANY SUCH LIABILITY SHALL TERMINATE UPON THE EXPIRATION
OF THE WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER ANY LABOR OR
SHIPPING COSTS, OR THE COST OF REPLACEMENT COMPONENTS AS PART OF
ROUTINE MAINTENANCE (SUCH AS FLOW THROUGH HUMIDIFIER EVAPORATOR
PADS, INLET WATER FILTERS, ORIFICE FITTINGS).
Some states and provinces do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or consequential damages, so these
exclusions or limitations may not apply to you. This warranty gives you specific legal
rights. You may also have other rights which vary from state to state and province to
province. Proof of purchase is required before a warranty claim will be accepted.

CUSTOMER SERVICE:

Toll-Free (800) 465-7300 www.airkinglimited.com
Our Customer Service team is available to assist you with product and service
questions, and replacement parts. They can be reached Monday through Friday,
8am-3:30pm Eastern. Please have your model number available.
Please do not send product to this location)
SAVE THIS DOCUMENT AND ATTACH YOUR RECEIPT
_________________________
Date of Purchase
_________________________
Place of Purchase
For warranty replacement and or technical support, email a copy of your proof of
purchase to service2@airkinglimited.com along with your name, address, phone
number and a brief description of the problem. In order to assist us in servicing
you, include pictures to help identify component parts or installation issues.
6785015 Rev. A 7-17
_________________________
Date of Installation
_________________________
Brand and Model#
www.airkinglimited.com
OPERATING LIGHTS
Green Humidisense LED: Model 5000
& 6000: This indicates the humidisense
control has sensed the required air flow
and temperature rise and the humidistat
is calling for humidity. Water should be
flowing if the LED is lit, no water should
flow if this light is off (Figure 1A).
Main Power LED: Model 6000 only. This
indicates that the power to the digital top
panel is turned on (Figure 1B).
Board Power LED: Model 5000 and
6000, this indicates that 24 Volts is
present at the two 24 VAC IN terminals
(Figure 1C).
TROUBLE SHOOTING
Humidifier does not turn ON when
furnace is in heating or is inconsistent
in cycling with the furnace heating
cycles. Furnace is running, power is
connected, humidistat is turned up
(board power LED is lit) but the green
humidisense LED does not light and
water does not flow.
This is an indication that the furnace
is not providing the required airflow
or temperature rise to activate the
humidifier. You can complete a quick test
to ensure the humidifier's components
and electronics are functioning.
Locate the Humidisense Bypass terminals
on the humidifier's side panel (Figure 2A)
and install a jumper wire across bypass
terminals #3 and #4 (Figure 2B). Change
all the DIP switches to the ON position
(Figure 2C) and set the humidistat to
highest setting. The humidifier should turn
ON, the green humidisense LED should
light and water will flow.
• If the green LED does not light and
water does not flow during the
test, there is something wrong with
the transformer, humidistat or the
humidisense control. Contact us for
warranty and or technical help.
• If the green LED lights but water
does not flow during this test, there
is something wrong with the water
supply, the solenoid valve or the orifice
fitting is blocked. Check to make sure
the water supply is turned on, check
the orifice fitting and inlet water filter
to try and remove any blockage. If
water still will not flow, contact us for
warranty and or technical help.
• If the green LED lights and water flows
during this test, you should complete
one of the Humidisense Bypass
installations (see next section).
Model 5000
Green Humidisense LED
A
Model 6000
Main Power LED
B
Green Humidisense LED
Models 5000/6000
Board Power LED
C
Figure 1
A
B
C
Figure 2
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