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7. WARRANTY
7.1. Error code
If the screen displays an error code "Ex", please refer to the table below.
Code Situation
Problem
Not heating Not
Wrong temperature
E1
heating properly.
control sensor.
Not heating
High water tempera-
E3
properly.
ture indicator.
All functions do
Low water tempera-
E4
not work, buzzing
ture indicator.
warn.
All functions do
High water tempera-
E5
not work, buzzing
ture indicator.
warn.
Not heating and
Water pressure is
E6
not big enough to
Buzzing warns.
activate heating.
E3, E4, E5, E6 error code
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limits.
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if necessary (Neaf, hairs, fur,
skin...)
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the control box please contact
the Service Center.
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Causes
Solutions
Temperature control sensor short
Contact service center.
circuit or open circuit.
1.Cut off the power,make sure the pool water is
1. The filled water is over 45°C
between 2°C~44°C(36°F~111°F).If this does not
(113°F)
solve the problem, refer to the box below.
2.The filter cartridge was put on the wrong
2.Put the filter cartridge on the lower suction
suction fitting (higher suction fitting).
fitting.
The pool water is lower than 2°C
water is between 2°C~44°C (36°F~111°F)
(36°F).
· If this does not solve the problem, refer
to the box below
cian to reset the thermal cutout described
in next paragraph.
(122°F).
· If this does not solve the problem, refer
to the box below
·Inlet or outlet on inner wall are
·Clean inlet and outlet
blocked.
·Filter cartridge is too dirty.
·Add water to reach water level
·Pool water does not reach mini-
·Do air release as outlined again
mum water level.
· If this does not solve the problem, refer
·Do not release air from pump
to the box below
Pump is wrong"
foreign matter.
7.2. Warranty
Avenli products have been inspected and found free of defects prior to leaving the
factory.
Avenli warrants this product against defects in material and workmanship for a period of time,
1 year for the pump and 6 months for the liner,unless local law has special requirement.
Avenli warrants this product begins on the date of purchase and Avenli requires presen-
tation of the original proof to purchase to ascertain the date. During the warranty period,
Avenli will either repair or replace, at its discretion, any defective produces. Replace-
ment products or repaired parts will be warranted for only the unexpired portion of the
original warranty.
Shipping cost policy
The return of defect parts to the authorized service center is at the charge of the owner.
On warranty period, the return is at the charge of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident,
misuse, or other reason beyond Avenli's reasonable control, included but not limited to:
normal wear and tear, negligence or failure to follow the product instructions, improper
or inadequate maintenance; connection to improper power supply; chemical water
damage, loss of pool water, unauthorized product modification or repair; use for
commercial purpose; fire, lightening, flood or other external causes.
This warranty is valid only in the country of purchase in such countries where Avenli
-
sells and services the same model with identical technical specifications.
Warranty service outside the country of purchase is limited to the terms and conditions
of the corresponding warranty in the country of service. Where the cost of repairs or
replacement is not covered by this warranty, Avenli will advise the owners and the cost
shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of
ownership.
All repairs of which warranty claims are made must be pre-authorized by a Avenli
service center.
All the authorized selling dealer is responsible for all in-field service work carried out on
your Avenli product. Avenli will not be liable for results of cost of workmanship from
unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website Avenli:www.avenli.com.
It is essential that all informations including customer name, date of
purchase, serial number, spa model are indicated. Without these information the warranty
will be invalid.
Local after-sales service center
Shanghai Jilong Plastic Products Co. Ltd.
2555 XiuPu Road, Pudong Area,Shanghai,China.
Tel: +86-21-58942200 Web: www.JLeisure-Global.com
JILONG PLASTIC PRODUCTS(JIANGSU)CO.,LTD
NO.1 Industrial Area South Zhongchen Road Zhongyang Town,Suqian,Jiangsu,China
EN
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