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PRODUCT WARRANTY
1-YEAR LIMITED WARRANTY
This product, including aluminum ribs and pole, is warranted to the original purchaser to be free from defects in
material or workmanship for a period of one (1) year from the date of the original retail purchase.
Polyester fabric is covered for 1 Year against defects in material or workmanship.
This warranty does not cover defects or damage due to improper installation, alteration, accident, or any other event
beyond the control of the manufacturer. Defects or damage resulting from misuse, abuse, or negligence will void this
warranty. This warranty does not cover scratching or damage that may result from normal usage. Additionally, acts of
nature (including but not limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty. This
product is not intended for institutional or commercial use; the manufacturer does not assume any liability for such use.
Institutional or commercial use will void this warranty.
This warranty is nontransferable and is expressly limited to the repair or replacement of the defective product. During
the warranty period, the manufacturer shall repair or replace defective parts at no cost to the purchaser. Shipping
charges and insurance are not covered and are the responsibility of the purchaser. Labor charges and related expenses
for removal, installation, or replacement of the product or components are not covered under this warranty.
The manufacturer reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete.
The manufacturer shall not be liable for loss of use of the product or other consequential or incidental costs, expenses,
or damages incurred by the consumer for any other use. The user assumes all risk of injury resulting from the use of
this product.
This warranty is expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or
fitness for use to the extent permitted by federal or state law. Neither the manufacturer nor any of its representatives
assume any other liability in connection with this product.
WHAT IS NOT COVERED
WIND DAMAGE
Blue Wave highly recommends that no umbrella, regardless of size or weight, ever be left unattended in the open
position. In windy conditions, it is further recommended that umbrellas be closed, removed from their base, and
stored or laid horizontally. This will reduce the risk of damage to the umbrella, furniture, and other weight (base). Wind
damage is NOT covered under this Limited Warranty.
IRREGULARITIES IN PRODUCTION PROCESS
The possibility of irregularities in the product surface may occur during the production process. However, these
irregularities do not reduce the quality of the product.
RUST
Rust is a natural part of the aging process of all steel- or iron-based materials and is therefore NOT considered a
defect.
All warranty claims must be made through the retailer where the product was originally purchased. A purchase
receipt or other proof of date of purchase will be required to process all warranty claims. The model number
and part numbers found within the assembly instructions will be required when submitting any part requests or
warranty claims.
For further warranty information or inquiries, please call 1-800-759-0977
or email warranty@splashnetxpress.com
Blue Wave Products, Inc.
1745 Wallace Avenue, Suite B
Saint Charles, IL 60174
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