Warranty Policy - ZEEKO notus Guide D'utilisation

WARRANTY POLICY

Notwithstanding legal warranty conditions of the product's defects (French civil
code, art. 1642 and followings), ZEEKO PRODUCTS ARE WARRANTIED to be free
of defects from manufacture in material and or workmanship to the original owner
for 6 months, starting from the date of purchase.
French law applies to all disputes concerning this product.
The warranty subscriber declares to have read and understood the terms and
conditions of use set out in the user or instruction manual and to abide by these.
I. Warranty extent
1. This warranty is valid only when this product is used for normal recreational
activities. Teaching and renting are not included.
2. This warranty doesn't cover damage caused by misuse or abuse, damage due
to over-inflation in the sun, damage caused by improper handling and storage,
damage caused by use in shore break or on a rocky spot, damage resulting from
improper maintenance, from normal wear and tear or caused by anything other
than defects in material and workmanship.
3. This warranty is null and void if any unauthorized repair, change or
modification has been made to any part of the equipment.
II. Warranty procedure
If you are faced with any problem which comes within the framework of the
warranty, you should bring the defective product back to your ZEEKO retailer
with the following documents and information:
- A copy of the kite/board user's invoice which indicates the purchase date (if it
does not clearly figure on the invoice, the sale date to the retailer will be chosen
as the beginning of the warranty)
- The type of the board/kite and the serial number (located on a tip for the kites
and on the deck of the boards)
- A precise description of the defect
- A good picture of the defect (no POLAROID)
- Your name and address
Your retailer will communicate you claim to ZEEKO (exclusive ZEEKO distributor)
and, if necessary will send the product to an official ZEEKO repair centre. You will
have to pay the carriage costs. Only ZEEKO is entitled to take the final decision
about the warranty. If a product is deemed to be defective by ZEEKO, it will be
repaired or replaced by the official ZEEKO repair centre in the shortest possible
time and will be sent back to your ZEEKO dealer at your costs.
It is the user's responsibility to careful read this user's guide and instructs all
users on the safe operation of this product.
Contact Zeeko company at zeeko-kites.com for more details.