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04 Additional information
Troubleshooting
If you run into any problems using this headphone system, refer to the following checklist.
Incorrect operation may result in some problems. In addition, the problems may be caused by
malfunctions on the components connect to this system. Should any problem persist, consult
your nearest Pioneer service center or your dealer to carry out repair work.
When visiting your Pioneer service center for repairs, be sure to take both the headphones and
transmitter.
Problem
No sound.
Sound intermittent.
Sound is distorted.
The batteries will not charge.
• Check the connection between the AC adaptor and the wall
outlet.
• Check the connection between the transmitter and the AV
components.
• Check the headphone is turned on.
• Check the batteries are placed in correct polarities.
• Batteries are completely used up.
• Start playback after checking that the power is turned on for
the TV or audio playback device used.
• Raise the headphones' sound volume. If no sound can be
heard even after raising the sound volume, lower the volume
and check other items.
• Shorten the distance between the headphones and
transmitter.
• Check to be sure no other electronic device using the 2.4
GHz band is located near the headphones or transmitter. If
such a device is present, move it as far as possible away
from the transmitter and headphones.
• The sound volume control is set too high, or too low at the
TV/AV or other playback source. Try adjusting the sound
volume of the playback device.
• Confirm that the headphones are placed correctly on the
transmitter, and that the transmitter's POWER/CHARGE
indicator lights red (page 5).
• Dry-cell batteries or rechargeable batteries other than the
ones supplied are being used. Use only the supplied
rechargeable batteries.
• The rechargeable batteries are exhausted. Replace them
with new rechargeable batteries.
• Check whether the charging contacts are soiled, and clean
with a cotton swab if necessary.
• Confirm that the rechargeable batteries have been installed
with the +/– polarities in the correct orientation.
Remedy
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