If you wish to make a claim under the warranty terms:
You will need to hand in the article at one of our branches together with the warranty receipt. Under normal
circumstances the article will be repaired free of charge within 14 workdays.
Extra certainty for the right choice
If, after purchasing the article, you are dissatisfied (because it is not exactly what you expected or you already
have this article), you can return the article within 30 days of purchase, on condition that it is undamaged and
in the original packaging.
Remember that you must always bring your sales receipt.
You can either exchange the article or request a refund.
The warranty conditions apply in all countries where there are HEMA branches.
Hema BV
PO Box 37110
1030 AC Amsterdam
Netherlands
These warranty conditions apply without prejudice to the customer's statutory rights or any other claims by the
customer.
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