ensto One Home EVH161-HC000 Guide D'utilisation page 7

E04 The charger has an internal malfunction. Contact service.
The charger has detected fault current in
E05
the charging circuit.
A fault in the charge contactor has
E06 tripped the system's protection device
RCD / RCBO.
The charger was unable to identify the
E07 current-carrying capacity of the charging
cable.
The charger has detected a malfunction
E08
in the vehicle.
E09 The charger is overheated.
The vehicle has exceeded the permitted
E10
charging current.
E11 The charger has a malfunction.
The charger has detected a software er-
E12
ror.
The charger has detected a short circuit
E13
in the charging cable.
E15 The charger has an internal malfunction.
A fault in the charge contactor has
E18 tripped the system's protection device
RCD / RCBO.
The vehicle has performed an operation
E19
that is not supported by the charger.
The control circuit on the charge contac-
E21
tor has a malfunction.
If you need to contact Ensto related to faulty operation of the charger, go first to "Support / Error
log". Save the error log information before contacting. This information helps the technical sup-
port and maintenance to resolve the issue.
Note! In some situations the charger automatically returns to normal operation within approxi-
mately 5 minutes after disconnecting the charging cable.
Switch off the charger from the main switch and
then switch it on again. If the error occurs again,
contact service.
Turn on the protection device RCD / RCBO. If
the error occurs again, contact service.
The charging cable may be defective. Restart
the charger. If the error occurs again, try charg-
ing with another charging cable.
Switch off the charger from the main switch
and then switch it on again. If the error occurs
again, take your vehicle to service. If possible,
try charging another vehicle.
Let the charger cool down and try again. If the
charger is in an exceptionally warm environ-
ment, try lowering the ambient temperature.
Switch off the charger from the main switch
and then switch it on again. If the error occurs
again, take your vehicle to service. If possible,
try charging another vehicle.
Contact service.
Contact service.
The charging cable may be defective. Switch
off the charger from the main switch and then
switch it on again. If the error occurs again, try
charging with another charging cable.
Switch off the charger from the main switch and
then switch it on again. If the error occurs again,
contact service.
Turn on the protection device RCD / RCBO. If
the error occurs again, contact service.
The charger and the vehicle are incompatible
with certain features. The charger can partially
charge the vehicle. The incompatibility will not
damage the charger or the vehicle.
Switch off the charger from the main switch and
then switch it on again. If the error occurs again,
contact service.
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