Trouble Shooting - INFOSEC G1 Manuel Utilisateur

TROUBLE SHOOTING

Problem
Unit shuts down
LCD/LEDs and buzzer will
automatically
be active for 3 seconds
during startup
and then complete off.
process.
No response after
No indication.
power on.
Input voltage is displayed
as 0 on the LCD and green
Mains exist but the
unit works in LED is flashing.
battery mode.
Green LED is flashing.
When the unit is
turned on, internal LCD display and LEDs are
relay is switched on flashing
and off repeatedly.
Fault code 07
Fault code 05
Fault code 02
Buzzer beeps
Fault code 03
continuously and
red LED is on.
Fault code 01
Fault code 06/58
Fault code 08/09/53/57
Fault code 51
Fault code 52
Fault code 55
Fault code 56
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INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)240 94 29 51 - hotline@infosec.fr – 08 18 AA 59 203 14
LCD/LED/Buzzer
Explanation / Possible
cause
The battery voltage is too low
(<1.91V/Cell)
1. The battery voltage is far
too low. (<1.4V/Cell)
2. Battery polarity is
connected reversed.
Input protector is at fault.
Insufficient quality of AC
power. (Shore or Generator)
Battery is disconnected.
Overload error. The inverter
is overload 110% and time is
up.
Output short circuited.
Temperature of the
components inside converter
is over 120°C.
Temperature of component
inside inverter is over 100°C.
Battery is over-charged.
The battery voltage is too
high.
Fan fault
Abnormal output (Inverter
voltage is lower than 190Vac
or is higher than 260Vac)
Internal components failed.
Over current or surge.
Bus voltage is too low.
Output voltage is unbalanced.
Battery is not connected well
or fuse burnt out.
What to do
1. Re-charge battery.
2. Replace battery.
1. Check if batteries and the
wiring are connected well.
2. Re-charge battery.
3. Replace battery.
Check if AC breaker is at fault
and AC wiring is connected
well.
Check if AC wires are too thin
and/or too long.
Check if battery wires are
connected well.
Reduce the connected load by
switching off some
equipment.
Check if wiring is connected
well and remove abnormal
load.
Check whether the air flow of
the unit is blocked or whether
the ambient temperature is
too high.
Return to repair center.
Check if spec and quantity of
batteries meet the
requirements.
Replace the fan.
1. Reduce the connected
load.
2. Return it to repair center
Return it to repair center.
Restart the unit. If the error
happens again, please return
it to repair center.
If the battery is connected
well, please return it to repair
center.