Warranty Conditions - Hema 80080011 Mode D'emploi

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Descaling procedure:
Unplug the appliance from the socket and wait
for it to cool.
Add suitable descaling agent to the kettle and
leave the solution to soak.
Use clean water and thoroughly rinse the kettle.
Follow the instructions on the descaling agent's
packaging.
WASTE DISPOSAL
Electrical appliances, accessories and their
packaging must be recycled in an environmentally
responsible manner, as much as possible. Do not
dispose of these materials with normal household
waste. Only for EU countries:
According to the European WEEE Directive
(2002/96/EC) on waste electrical and electronic
equipment, appliances that can no longer be used
must be collected separately and recycled in an
environmentally responsible way.
QUALITY
Safety and quality is very important to HEMA.
We have our own laboratory, which assesses all
equipment in terms of electrical safety and ease of
use, before it is included in our range. HEMA also
monitors the product quality in collaboration with the
manufacturer.
SECURITY
This HEMA item may be fitted with a plastic anti-theft
strip. You will find the strip on the bottom of the
product. This strip does not influence the quality or
the operation of the product and can be removed
without a problem.
FAULTS AND REPAIRS
If this device needs to be repaired, you can hand
it in at a HEMA branch after packing the product
securely. Do not try to repair this product yourself.
For repairs that fall within the warranty period,
you will need to show a proof of purchase and the
warranty document. Regularly check the power cord
for damage. If there is any damage to the cord set,
please return the item to a HEMA branch for repair.
Do not try to replace it yourself. For safety reasons
we recommend that you do not carry out any repairs
to an electrical device yourself.
8
WARRANTY
The warranty period is 2 years from the date of
purchase. Always keep your receipt as proof of
purchase. It's a good idea to take a photo of your
receipt and to save it. This way, you'll always have a
readable copy of your receipt.

WARRANTY CONDITIONS

HEMA quality guarantee
HEMA guarantees that the product you have
purchased meets the standards our customers are
entitled to expect in terms of quality and product
properties. These warranty conditions do not affect
your statutory or consumer rights and apply in all
countries where there are HEMA branches.
Warranty claims
If you wish to make a warranty claim, please return
the product with proof of purchase to one of our
stores. The store will determine whether to replace
the product (with an identical or equivalent product),
accept the product for repair within a reasonable
period of time or refund the price of the product.
Invalidation of warranty
The warranty on this article is invalidated if the fault
or defect is caused by:
a) normal wear and tear
b) external damage (for example, damage caused
by exposure to sand or moisture or due to falling
of the product, etc.)
c) improper or inappropriate use
d) overdue or incorrect maintenance, including
repairs that were not authorised by HEMA
The above list does not exclude other possible
reasons for defects not being covered by the
warranty.
Added confidence when choosing a HEMA product
You may swap or return the product within 30 days
after purchase (provided it is undamaged and you
have proof of purchase).
1 November 2019
HEMA BV
PO Box 37110
1030 AC Amsterdam, Netherlands
The Netherlands
These warranty conditions apply without prejudice to
the customer's statutory rights or any other claims
by the customer.
DISCLAIMER
Alterations reserved; specifications may change
without the need to provide reasons.

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