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TROUBLE SHOOTING
If your monitor cannot work normally, please refer to the following methods for common problems quickly. If you
need assistance, please call the dealer where you purchased the monitor.
A. There is no screen image and no light on.
Please check whether the power cord is fully connected to the monitor and power socket, and whether the display
is in power saving mode.
B. There is no screen image and the light is red.
Please check whether the display card of PC is loosed, and check the connection between signal cables and the
display.
C. The display is not clear or the image is too large or too small.
Enter the OSD image adjustment menu, and then select " Auto Adjust" to make the display adjust automatically to
optimum.
D. The image is too light or too dark.
Enter the OSD brightness adjustment menu, and then select "up/Down " to adjust the brightness and contrast to
optimum.
E. The screen is overheated.
Please keep at least 5cm around the display for ventilation, and do not place anything on the monitor.
F. Dark display when booting.
The monitor needs time to adjust the lighting and colors due to temperature difference.
G. The image is distorted, flashes and shakes.
Check the settings of the computer and choose the proper resolution.
H. The color is abnormal.
Check the connection of signal cable, if there is any curved or broken pin, please replace it. Enter the OSD Color
adjustment menu to set the display color to the optimum.
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