Axon Dock Manuel D'installation
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Axon Dock Manuel D'installation

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Axon Dock
Installation Manual
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these instructions.
The most up-to-date warnings and instructions are available at
www.axon.com
MMU0054 Rev: H
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Sommaire des Matières pour Axon Dock

  • Page 1 Axon Dock Installation Manual IMPORTANT SAFETY INSTRUCTIONS Read all warnings and instructions. Save these instructions. The most up-to-date warnings and instructions are available at www.axon.com MMU0054 Rev: H...

  • Page 2: Table Des Matières

    Status Page Errors ..........................Chapter 8: Warnings ..................... Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information ............... Avertissements, directives et renseignements sur l’utilisation des produits Axon Flex,...

  • Page 3: Chapter 1: Introduction To The Axon Dock

    Axon system. Axon Dock Modules A dock has 2 major parts. One is the core module, which connects to the Internet and transfers information to Evidence.com services. The other is the individual bay, which accepts the Axon hardware.
  • Page 4 An additional bay, called the 6-bay is available. As with the individual bays, there are 3 different 6-bays. One accepts Axon Body cameras and Axon Flex cameras and controllers. Another ac- cepts Axon Body 2 and Axon Fleet cameras, and the third is designed for Axon Flex 2 cameras and controllers.

  • Page 5: Additional Materials

    Axon Dock Installation Manual Additional Materials The package containing the Axon Dock also contains two Ethernet cables and an external power supply with an AC power cable. Ethernet Cables Power Supply and Cable Chapter 1: Introduction to the Axon Dock 3...

  • Page 6: Chapter 2: Agency Network Configuration

    1. Port 443 (TCP) opened for outgoing traffic to your agency’s domain (e.g., youragency.evidence. com). This is used by the dock to send video and data files to Evidence.com using the HTTPS protocol. 2. Port 53 (UDP) opened for access to DNS, if your network uses external (internet) DNS servers.

  • Page 7: Ip Address Configuration

    However, in certain rare circum- stances the HTTPS connection can fail if the clock on the dock is too far out of sync with the ac- tual time. To enable option two, you must select the Require SSL For Initial Time Check checkbox on the Administration settings page.

  • Page 8: Chapter 3: Axon Dock Installation

    • Ensure that you know your user name, password, and agency domain name. This email invitation will come from noreply@evidence.com. • If you do not accept the invitation, you will not be able to complete Axon Dock setup. Step 2: Assemble the Dock Take the dock out of the box and confirm that all pieces are present.
  • Page 9 When properly installed, the locking adapter is flush in place with the core and bay. Place the connected dock on a flat surface, away from heat sources and direct sunlight. See Chapter 4: Wall Mounting an Axon Dock for additional information on using the Wall Mount.
  • Page 10 Step 3: Connect to the Network The back of the Axon Dock core has 2 ports for Ethernet cables, the WAN and MGMT ports. Note: The USB port on the rear of the core is not currently functional. It is there for future appli- cations.
  • Page 11 CAUTION! INSTALLATION DO NOT connect the MGMT port to the wall. Step 4: Connect to Power Connect the two segments of the power cord included with the dock. Plug the power cord into the core. Chapter 3: Axon Dock Installation 9...
  • Page 12 Axon Dock Installation Manual Connect the end other end of the power cord to a standard power outlet. The green “POWER” LED on top of the core will light up when the dock is powered. Give the dock several minutes to fully start.
  • Page 13 “Restarting the Dock.” • Allow up to 2 minutes for the system to restart. Once the system is ready, the page will refresh and display the message ”The Dock has already been registered with Evidence.com.” Chapter 3: Axon Dock Installation 11...
  • Page 14 Step 9: Confirm Registration • Click Status on the top-left part of the screen. There should be 6 green check marks on the left side of the screen. This dock is now regis- tered. Chapter 3: Axon Dock Installation 12...

  • Page 15: Safety Instructions

    Dimensions The dimensions below show the mounting hole locations of the Wall Mount Bracket and the over- all size of the assembly with the dock attached. The power supply is designed to go behind the unit on the horizontal shelf.

  • Page 16: Dimensions For An Axon Dock With A 6-Bay For Axon Body Cameras And Axon Flex Systems

    CTR TO CTR [21.6 cm] [18.7 cm] 17.50 5.21 [44.5 cm] [13.2 cm] Dimensions for an Axon Dock with a 6-Bay for Axon Body 2 and Axon Fleet Cam- eras 14.000 CTR TO CTR 7.24 [18.4 cm] [35.6 cm] ETHERNET INPUT 7.375...

  • Page 17: Dimensions For An Axon Dock With A 6-Bay For Axon Flex 2 Systems

    Place your dock on the Wall Mount Bracket. Align the holes of the core unit with the holes on the bracket. Use the screws provided in the dock wall mount kit to attach and mount the core portion of the dock to the bracket.
  • Page 18 Choose a location close to an electrical outlet and a network outlet (see Step 3: Connect to the Network (Chapter 3) for a picture of an Internet port). Measure the length of the dock’s power cord to be sure that it will reach. Step 4: Attach the Wall Mount Bracket to the Wall (Stud mount) Your Wall Mount Kit comes with hardware for mounting the bracket to a stud or mounting directly into drywall.
  • Page 19 This will allow the bracket to be placed onto the screws and settle in the keyhole. Step 6: Connect the Cables There is space provided on the horizontal shelf to secure the power supply for the dock. Position the power supply between the slots in the bracket and secure the power supply to the bracket with the Velcro strap.

  • Page 20: Removing The Locking Adapters

    Do not insert the screwdriver blade past the opening in the locking adapter. Do not insert the screw- driver blade past this point. Turn the screwdriver to lift the locking adapter. Repeat steps 3–4 for the other side of the locking adapter. Chapter 4: Wall Mounting an Axon Dock 18...

  • Page 21: Chapter 5: Attaching The Desk Plate

    Chapter 5: Attaching the Desk Plate Introduction If you use your Axon Dock on a desk or table, you should attach your dock to a desk plate. The desk plate holds the core and bay together and keeps the dock from sliding on flat surfaces.
  • Page 22 Axon Dock Installation Guide Place the dock on the desk plate so the openings on the dock are lined up with the holes in the plate. Note: Ensure the core is placed over the rectangular holes in the plate. Core Ensure the holes in the dock are directly over the holes in the desk plate.
  • Page 23 Axon Dock Installation Guide Turn the dock and desk plate assembly over. Remove the adhesive backing from the rubber feet. Place the rubber feet on the desk plate. The metal is scored where the feet are to be located. Put the foot here...

  • Page 24: Chapter 6: Troubleshooting The Axon Dock

    I am asked for a user name and password when navigating to 10.10.1.1 • The default user name for the dock is admin and the password is admin. This will be a pop up box after you click OK on the configuration assistant. If you have changed the user name and/ or password, you will need to provide the credentials you configured.

  • Page 25: Status Lights

    Check with your agency IT for any network connectivity issues. If your network is functioning correctly, login to the Axon Dock and go to the Status page to check the de- vice status. Also, check for any Axon service updates or announcements. If there are no errors, contact Axon Customer Service for any other questions.

  • Page 26: Chapter 7: Network Troubleshooting

    Chapter 7: Network Troubleshooting Status Page Errors We were unable to obtain an IP address from your DHCP server Possible Issue Troubleshooting Steps Internet port you are using is not active. Attempt to use a different Internet port, or ver- ify that the current port is active.
  • Page 27 Axon Dock Installation Manual We were unable to contact your network’s default gateway Possible Issue Troubleshooting Steps Static IP address entered incorrectly. – This ap- Return to the networking tab and confirm that plies only when using Static IP configuration.

  • Page 28: Chapter 8: Warnings

    Chapter 8: Warnings Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information This document presents important safety warnings, instructions, and information intended to minimize hazards associated with the use of Axon Intelligence, Inc.’s (Axon) Axon camera sys- tems.
  • Page 29 (such as grain, dust, or metal powders); and any other area where you would normally be advised to turn off your vehicle engine. Axon Flex, Axon Flex 2, Axon Body, Axon Body 2, and Axon Fleet cameras contain wireless transmission technology that trans- fers radio frequencies over the air as a form of energy transfer.
  • Page 30 • If mounted to a wall, secure to wall studs or with drywall or concrete anchors, as applicable. 2. Indoor use only. The Dock is manufactured for indoor use only. Install the Dock indoors, away from excessive moisture, liquids, corrosive substances, or heat, dust, direct sunlight, water, or other negative environmental factors.
  • Page 31 5. Avoiding hearing damage. Hearing damage, impairment, or loss may occur and may be perma- nent if an Axon Flex or Axon Flex 2 camera is mounted near your head and used at high volume. Set the volume to a safe and comfortable level. Be advised that you can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing.
  • Page 32 To prevent potential injuries or system malfunctions, take the following precautions: 1. Anchoring and Installation. If the Axon system is installed in the cab of the vehicle (in a loca- tion other than under the center console), it should be permanently mounted to avoid injury.
  • Page 33 Current software may be obtained from www.evidence.com. 3. Storage. Do not use or store the Axon system or its accessories in the following locations or under the following conditions: • Anywhere extremely hot, cold, or humid: ◊...
  • Page 34 FCC that it does not exceed the limit established by the gov- ernment-adopted requirement for safe exposure. The Axon systems have been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 35: Avertissements, Directives Et Renseignements Sur L'utilisation Des Produits Axon Flex

    Ce document présente des avertissements, des directives et des renseignements importants sur la sécurité qui visent à réduire les dangers liés à l’utilisation des caméras Axon de Axon Enter- prise, Inc. (Axon). Ces directives et avertissements ont été établis pour votre protection et pour la sécurité...
  • Page 36 Les caméras Axon Flex, Axon Flex 2 Axon Body, Axon Body 2 et Axon Fleet uti- lisent une technologie de transmission sans fil qui transmet les radiofréquences sous forme de transfert d’énergie.
  • Page 37 3. Tenez loin de l’eau et des autres liquides et évitez les endroits humides. N’installez pas la sta- tion Dock près de liquides, d’eau ou de conduits d’eau. La station Dock ne doit pas être mouillée. AVERTISSEMENT! UTILISATION DU SYSTÈME AXON Le non-respect de ces directives de sécurité...
  • Page 38 • Familiarisez-vous avec le système Axon et ses fonctionnalités. • Veillez à ce que la caméra du système Axon et les boutons d’activation soient à portée de main. 3. Conduisez de façon sécuritaire. Si votre système Axon comprend un téléphone, un appar- eil mobile ou un TDM et qu’il offre des applications fournissant des cartes, des boussoles...
  • Page 39 : 1. Ne remplacez pas les piles du système Axon Flex, du système Axon Flex 2, de la caméra Axon Body ni du bloc d’alimentation Axon Fleet. Les piles du système Axon Flex, du système Axon Flex 2, de la caméra Axon Body et du du bloc d’alimentation Axon Fleet ne sont pas conçues...
  • Page 40 à la lumière directe du soleil, à de l’eau, à d’autres liquides ou à des substances corrosives. 3. Mise en garde pour l’installation de la station Axon Dock dans un véhicule. Installer une sta- tion Axon Dock dans un véhicule pourrait exposer la station à des températures excessives.
  • Page 41 à 50 °C (122 °F). ◊ Les caméras sur les agents Axon ne doivent pas être stockées à des endroits où il est probable que la température dépasse 35 °C (95 °F) [comme à la lumière directe du soleil, près de chaufferettes ou dans un véhicule lorsque la température ambiante est très...
  • Page 42 Le service ne peut être fait que par Axon ou un fournisseur de services autorisé. Démonter le système Axon pourrait causer des dommages non couverts par la garantie du produit.
  • Page 43 à la radiofréquence définies par la FCC. Les systèmes Axon se conforment à la partie 15 des règles de la FCC. Son fonctionnement est soumis aux deux conditions suivantes : (1) l’appareil ne doit pas causer d’interférences nuisibles, et (2) l’appareil doit accepter toute autre interférence reçue, y compris les interférences pouvant...
  • Page 44 Velcro Industries B.V., and Wi-Fi is a trademark of the Wi-Fi Alliance. ,  AXON, Axon, Axon Body, Axon Body 2, Axon Dock, Axon Flex, Axon Flex 2, Evidence.com, TASER, and © are trademarks of Axon Enteprise Inc., some of which are registered in the US and other countries. For more informa- tion, visit www.axon.com/legal.

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