Symptom
The flow rate from the
purified water faucet
is low.
The water purifier
starts and stops
intermittently, or
repeatedly.
There is a bad smell
from the water purifier.
Pro Owner's manual
Cause
The inlet water TDS/
Conductivity has increased
above the recommended inlet
water requirements. LEDs are
lit, but Pro does not stop.
The inlet water quality sensor
is not working correctly. LEDs
are lit, but Pro does not stop.
The leak protection system
has been activated.
The Commissioning Flush
procedure is ongoing.
The Commissioning
Flush procedure has been
interrupted due to low inlet
water pressure.
The Commissioning
Flush procedure has been
interrupted.
The purified water tubing has
been sharply bent or blocked.
The water purifier needs to be
descaled.
The water purifier may be
performing its 12 hour standby
flush. This flush lasts for
30 seconds. There may be
possible leaks between the
water purifier and the purified
water faucet, valve, tank, or
reverse osmosis purified water
approved appliance.
Possible Microbial (bacterial)
growth in the water purifier
due to the water purifier not
being used for a long period
of time.
14
Solution
Disconnect the water purifier from
power. Connect it again to start the
automatic flush. If the problem persists,
do not use the water. Contact your
Bluewater dealer.
Disconnect the water purifier from
power. Connect it again to start the
automatic flush. If the problem persists,
do not use the water. Contact your
Bluewater dealer.
Disconnect the water purifier from
power and clean any water from the
base plate of Pro. Connect unit to power
again and observe for any possible
leakage of water. If problem persists,
contact your Bluewater dealer.
Please allow the Pro to complete the
commissioning flush, do not disconnect
the power, do not press the Button, and
do not close the pure water faucet. The
flush can take up to 60 minutes.
Make sure that the inlet water pressure is
sufficient. Press the Button to restart the
water purifier.
Open the purified water faucet and verify
that the CV rinse function is open if your
model is equipped with this feature.
Make sure that there are no sharp bends
in the purified water tubing, and that it
can move freely.
See Complete User manual.
Examine all the tubing and fitting
connections for possible leakage.
Make sure that the ends of the water
tubes are circular, squarely cut, and have
no burrs or scratches.
Make sure that the purified water faucets
are watertight, and do not leak. If there
are any valves, make sure they are
watertight when they are closed.
Pro may need to be disinfected.
See Complete User manual.